Kumud Sharma---CEO SuperSeva Services
Dear Friends:
At SuperSeva Services, our goal was to create a different kind of Facility Management Service, one that builds unique solutions to greatly impact a client’s competitive position by helping their employees balance the demands of jobs with the needs of families and home thereby being more productive at work. Our inclination towards technology has been one of the prime reasons in conceptualizing, planning and implementing technology enabled concierge service. By understanding and embracing the customer’s concerns, vision and goals, we have been able to create lasting relationships, yielding excellent results. SuperSeva has not only grown many folds but also has become one of the largest personal and corporate assistance program management companies.
Some of the new services launched by SuperSeva Services are:
- Concierge Service @ your doorstep for Apartments
- Mail Room Management
- Travel Desk
- Stamp Paper and Franking Fulfillment
- Employee Health Care Management
- Security Help Desk
- Logistics Management
Our Premium Service Vertical, which started off from Bangalore and Kolkata has become a PAN India player this year.
The new features added to the existing services are:
- Instant SMS acknowledgment
- Mobile Integration
The growth rate of the number of desks has been phenomenal going up to nearly 200%.
I look forward to an exciting and challenging 2011 and as always, SuperSeva Services will be committed to being an advocate for excellence, aspiring to be a World Class Facility Management Services Provider and we know we will succeed.
Kumud Sharma
CEO
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About SuperSeva Services
SuperSeva Services Pvt Ltd, an ISO 9001:2008 certified company offers personal and professional services to corporate and their employees. The corporate services offered by SuperSeva are as follows
• Concierge Service
• Reward & Recognition Service
• Employee Engagement Service
• Backend Logistic Service
• Customer Loyalty Program
• Enterprise Support Service
• Facilities Management Service
• Managed Front Office Service
• Corporate Events
For the employees we offer Personal Assistant Services such as Billing, Ticketing, RTO, Passport, PAN card, Licensing. All SuperSeva Services are custom designed to ensure quality delivery and cost/time advantages.
Started in the year 2000 with headquarters at Bangalore, we have gained market leadership and a superior brand of reliability and professional services. We are the market leaders in the corporate services. We also offer corporate concierge services to individual members who need assistance at a personal level on membership basis.
All critical non-core services are available both on-site and off-site through its website, call centre, email or the help-desk. Our services are available PAN India at around 100 locations. Key cities such as Bangalore, Chennai, Hyderabad, Delhi, Pune, Mumbai, Kolkata, Chandigarh, Gurgaon and Vizag are all well serviced and served by us. SuperSeva Services has over 4, 00,000 (and increasing) satisfied corporate customers and has the experience and expertise in handling over 10,000 requests per month. Our committed and well trained staff (of 500 employees), have earned a reputation for professional service and empathy.
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