Dear Friends:
I am immensely pleased to see traction build in all new initiatives undertaken in 2011. The following milestones were achieved by SuperSeva:
- Its a matter of great pride that our clientele has increased by 57% from the year 2010 (April-Aug). We express our gratitude towards their patronage. This constantly motivates us to perform better than before.
- Based on the response received to our service, we have been constantly upgrading and expanding our facilities. 12 more locations have been added to our kitty of service locales for wider reach and ease of access to our clients. Follow the link to view the extended locationshttp://supersevaservices.wordpress.com/2011/06/28/superseva-footfall-services-extended-to-12-more-locations/
- As a part of Online Integration we have taken couple of innovative measures such as Single Sign on with one of the leading IT companies that has enabled us to integrate around 1 lakh employees. SuperSeva has been able to change the dynamics of the industry. This is the first time in the history of concierge industry. The result had been a game changer such as:
- 46% of the service requests has been online.
- The system is now easily accessible (No need for separate user id )
- Employees are finding it convenient and easy to use the online channel.
- Due to its ease of use acceptability and usability of the desk increased thereby helping the employees manage their productive time efficiently.
The sizzling festive weeks are ahead. May the season be good to you and your families.
Kumud Sharma
CEO
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About SuperSeva Services
SuperSeva Services Pvt Ltd, an ISO 9001:2008 certified company offers personal and professional services to corporate and their employees. The corporate services offered by SuperSeva are as follows
• Concierge Service
• Reward & Recognition Service
• Employee Engagement Service
• Backend Logistic Service
• Customer Loyalty Program
• Enterprise Support Service
• Facilities Management Service
• Managed Front Office Service
• Corporate Events
For the employees we offer Personal Assistant Services such as Billing, Ticketing, RTO, Passport, PAN card, Licensing. All SuperSeva Services are custom designed to ensure quality delivery and cost/time advantages.
Started in the year 2000 with headquarters at Bangalore, we have gained market leadership and a superior brand of reliability and professional services. We are the market leaders in the corporate services. We also offer corporate concierge services to individual members who need assistance at a personal level on membership basis.
All critical non-core services are available both on-site and off-site through its website, call centre, email or the help-desk. Our services are available PAN India at around 100 locations. Key cities such as Bangalore, Chennai, Hyderabad, Delhi, Pune, Mumbai, Kolkata, Chandigarh, Gurgaon and Vizag are all well serviced and served by us. SuperSeva Services has over 4, 00,000 (and increasing) satisfied corporate customers and has the experience and expertise in handling over 10,000 requests per month. Our committed and well trained staff (of 500 employees), have earned a reputation for professional service and empathy.
Dear Friends:
